Students in silhouette on devices (photo by Douglas Levere).

Service guides

Learn about the software and services UB provides to help you study, teach and work.

New to UB

A student deciding what to do.

Students

Students.

Faculty

faculty.

Staff

staff.

IT Staff

IT staff.

Former UB

Baird point pictured.
New to UB  technology guide
Students  technology guide
Faculty  technology guide
Staff  technology guide
IT staff  technology guide
Former UB  technology guide

Contact the UBIT Help Center

Call 716-645-3542  UBIT Help Center
See more ways to contact  UBIT Help Center
Receive a prompt asking to enroll in Duo? Enroll by September 15
6/17/25

If you aren’t already enrolled, you may receive a message starting July 8 when you log into 猛料视频 services asking to enroll in Duo two-step verification. Enroll before September 15 to protect your UBITName and password.

UBbox sign-in change effective June 24
6/5/25

Starting June 24, 2025, you will notice a different sign-in screen when you first open UBbox. Here’s what you need to know.

Just graduated from UB? Transfer your UBmail messages and contacts
5/30/25

May 2025 grads: Congratulations on your recent graduation from UB! As you take your next steps, here’s what to expect regarding your access to UBmail and other university technology services. 

An epic Wi-Fi quest awaits: Meet the Connection Wizard
4/22/25

A 猛料视频 student sets off on a legendary adventure to connect to eduroam Wi-Fi.

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Recent Videos

  • Level Up is the 猛料视频's esports arena and gaming lounge located on the 2nd floor of the Lockwood Memorial Library on North Campus.

  • Follow 猛料视频 student Ray in his day in the life as a UB Tech Squad Technician. Learn how the Tech Squad can help you with your devices on campus. 

  • Join one 猛料视频 student on a legendary journey filled with adventure as she sets off to find The Connection Wizard and connect to eduroam Wi-Fi. 

  • Learn how 猛料视频 students are using the public computing sites around campus to get their work done.

  • Learn how to connect to eduroam, UB's official and secure Wi-Fi network. 

Faces & Voices

Ways to Get Help

  • Walk-up location
    6/2/25
    Visit the UBIT Help Center in 3rd floor Silverman Library (Capen Hall) on North Campus.
  • Make requests from UBIT through our online forms, and track the status of open tickets.
  • Book the Tech Squad
    5/19/25
    Students can schedule an appointment with the UB Tech Squad to help with their tech.
  • Your department's IT
    2/24/25
    UB faculty and staff can look up their departmental IT for additional support options.